The City of Fountain Inn Fire Department is proud to introduce Community Connect, a free, secure, and easy-to-use online platform designed to enhance emergency response and better serve our residents and businesses. This innovative service allows community members to share vital information that can help firefighters respond more effectively during emergencies.

Signing up for Community Connect is simple and only takes a few minutes. Here’s how you can participate:

1. Create an Account – Sign up for free by providing your email, phone number, and address.

2. Enter Important Information – Provide details about your household or business that can assist first responders in an emergency.

3. Help Your Fire Department When Seconds Count – Keep your information updated over time so emergency responders have the most accurate details when responding to a call.

By registering your household, you can provide details such as:

• Your Property – Share key information about your residence type, fire sprinklers, and designated family meeting places.

• Your People – Provide emergency contact details to help firefighters reach the right individuals quickly.

• Your Needs – Inform the fire department about any mobility challenges or special assistance needs in your home.

• Your Pets – Ensure your pets' safety by providing details about their presence in your residence.

For businesses, Community Connect allows you to share:

• Your Plans – Upload emergency response plans, including evacuation procedures for staff and guests.

• Your People – Notify responders of any staff or visitors with mobility challenges.

• Your Property – Provide access details, utility shut-offs, fire control systems, and hazardous materials information.

• Your Contact Info – Enter emergency contact details to receive alerts if the fire department is dispatched to your property.

The information you share through Community Connect is voluntary and securely stored with bank-level encryption. It is used exclusively by first responders to improve emergency response and is never shared or used for any other purpose. If you're comfortable logging into an online banking system, you’ll find Community Connect equally secure and easy to use.

Russell Alexander, City of Fountain Inn Fire Chief, encourages everyone in Fountain Inn to take advantage of this free service. “We continually seek ways to enhance our services and improve how we protect our residents and businesses, because we care.  By providing details that matter most to you, we can better protect you, your family, and your property.”

To sign up and learn more, visit Community Connect - Fountain Inn.●